Once the sidewalk and curbs have been installed in front of your lot, grading and sodding can begin. These elements are essential to ensure proper drainage on your lot.

The burning smell is normal for new fireplaces. It is the oil left on the unit from the manufacturing process and it needs to burn off. The best thing to do is run the fireplace for several hours to burn off the oil. Please ensure you run the HRV/ERV to properly ventilate the space at the same time.

As hardwood is a natural material, it can be affected by humidity changes in the home. It is important to maintain the appropriate seasonal relative humidity to avoid excessive shrinkage of hardwood.

It is important to never wet-mop your hardwood floor, because excessive water can cause wood to expand, potentially leading to damage. Instead use only a damp mop with all excess water removed and your preferred wood floor cleaning product.

ERV stands for Energy Recovery Filter. Your home ERV improves climate control and provides fresh air.

There are actually two kinds of reusable filters in an ERV unit. Foam pre-filters should be cleaned every two to three months and the rigid core filter should be cleaned once a year.

Window condensation is caused by high humidity in your home. Simply lowering the humidity by using your home dehumidifier will reduce the condensation on your windows. Ensure window coverings are opened to allow warm air flow to pass the glass. It is also critical to wipe up any excess moisture on the window sill to ensure mold and mildew does not form.

Water your sod for about 2 hours a day for the first several weeks, especially in extremely hot weather. During this early time, you want to water your sod until it is soaking. Afterwards you can water it as you would any normal lawn.

We strongly recommend that you compile all deficiencies on one list to ensure that no items are overlooked. If an urgent deficiency is discovered that requires immediate attention, please email customercare@farsight.ca or refer to your emergency procedures for assistance outside of normal business hours.

This is how we ensure that none of your requests are overlooked, so that we can resolve any issues to your satisfaction.

Service appointments are available on weekdays from 8:30 am to 4:30 pm. We are unable to accommodate service appointments on evenings or weekends.

You can contact Canada Post at 1-866-607-6301 or submit a request on their website at www.canadapost.ca

Please refer to the warranty section of this Homeowner’s Manual or visit Tarion’s website at www.tarion.com for a full account of what is covered by your warranties.